6 Key Qualities To Look for In the Perfect CRM

6 Key Qualities To Look for In the Perfect CRM

6 Key Qualities To Look for In the Perfect CRM

Whether you’re unhappy with your current CRM, or you’re looking to align your sales and marketing teams with a new one, a quality CRM can be hard to find. We’re here to help.

Traditionally, a CRM, or customer relationship management software has been used to help sales teams track and manage leads through the buyers funnel. Any good CRM that you choose today will do that, along with a whole host of additional services. It’s those extra services that make the difference here. CRMs have been around for so long that tracking, for the most part, is the least of your worries. A new, quality CRM will streamline your sales and marketing handoff, shorten the closing process, and ultimately boost your ROI. If that’s the success you want, here are 6 key qualities to  look for when you’re CRM shopping, to ensure you choose an option that’s perfect for you:

Here are 6 key qualities to look for while you’re CRM shopping, to ensure you choose an option that’s perfect for you:

#1 Easy to Use, Easy to Access

Above all else, a quality CRM should be user-friendly, and accessible from just about anywhere. Today’s sales and marketing teams are on the move — many of them are remote and those that do have an office often work from home or out on the road. They still need to know where their leads are at in the buyers cycle, even when they’re not in the office. A quality CRM will give them that access wherever they log in. Many of today’s top CRMs are cloud-based, and that’s a quality option you simply can’t pass up.

Beyond accessibility, any CRM that’s worth purchasing should be easy to use. If your sales team finds it a hassle to log a lead, they’re less likely to enter them in, which means a greater chance that they’ll forget about them. Choose a CRM that’s interface makes sense and is simple. It might sound ancillary, but even little things like drag and drop features and push notifications can make a big difference to the efficiency of your employees’ use of your CRM. The easier it is, the more likely they are to use it, and the more they use the platform, the easier it is to track your results for effective sales.

#2 Integrates Sales and Marketing

We don’t want to hate on any particular CRM, but Salesforce is a platform of the past. Your sales team simply cannot exist in a bubble if you want to boost ROI and turn a real profit. You need a CRM that works across departments, easily transferring marketing leads over to your sales team, and kicking leads who aren’t quite ready to purchase back to the marketing team. A quality CRM will also help keep both teams informed, ensuring you have that closed-loop reporting that will guarantee a successful collaboration between both teams.

There are CRMs that offer sales features, and easily partner or link up to marketing CRMs, but if you’re just starting out, you’ll want to get a CRM that offers both simultaneously. With features for both teams already implemented in the software, you can easily get your sales & marketing teams up and running, reporting their potential leads and transferring them to the appropriate contacts at the right time, without getting lost in translation.

#3 Real-Time, Big Picture Reporting

The best CRM will let you know how your team is doing with accurate, global reporting. After all, you can’t improve if you don’t know what you’re doing wrong. Choose a CRM that gives you an in-depth look at the results of your sales and marketing team’s efforts. For example, if your marketing team puts out a landing page for your website, your CRM should be able to tell you exactly how that page is performing, but it should also show you how it’s performing in the big picture. Is it up or down compared to other landing pages, and how is it converting? Big picture reporting ensures you know the answers to all of these questions, so you can improve in real-time.

#4 Automation

Your team’s time is money. They’re busy reaching out to new leads and closing deals, and they don’t have time to do all of the little things that can make a big impact. For those little things, like follow-up emails and sending out new, relevant content offers, you want a CRM with automation capabilities. Automated workflows help your sales team qualify more leads in less time, and they help you serve potential clients the content they want, without taking extra time out of your team’s day. Choose a CRM with automation, so your team can work smarter, not harder.

#5 Lead Filtering Options

When you’re utilizing a full suite of inbound marketing tools, your team won’t have time to mess around with unqualified leads. Many quality CRMs offer filtering options so you don’t even see the visitors to your site who won’t ever purchase what you’re selling. From competitors checking out your site to bots to free email accounts, there will be plenty of people browsing your site with no intention to buy. Have your CRM weed them out for you. There are CRM options out there that will immediately disqualify those site visitors for you, so your sales and marketing teams don’t have to give them another thought.

Beyond eliminating unqualified leads, a smart, effective CRM can help you select the best-qualified leads, and ensure they move swiftly through the buyer’s funnel by alerting your sales team of their potential. You can select the options that make a quality lead a quality lead, and your CRM can take it from there.

#6 Notifications

If you’re investing in a CRM, you should be working hard to align your sales and marketing teams for the best possible lead conversion rate. When your marketing team hands off a lead to the sales team, you want the appropriate people to know. It may sound small, but notifications ensure your sales team doesn’t miss out on those hot leads who the marketing team has already nurtured through the majority of the buyers funnel.

When it comes to choosing the perfect CRM, it never hurts to be thorough. While those 6 qualities we pointed out are a great place to start, you’ll probably have more questions and concerns specific to your company. If you’re just not sure what to look for, let’s talk. As a Hubspot Certified Partner, we know what a good CRM looks like, and we can help you work to align your sales and marketing teams with the best on the market.

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How Digital Ads Sell Homes

How Digital Ads Sell Homes

How Digital Ads Sell Homes

At this point, it shouldn’t come as much of a surprise to you home builders out there that digital marketing is the best way to get new clients and sell homes. That’s old news. You’ve likely heard all about how you need to have a high-quality, mobile responsive website that features high resolution photos; how you need a blog that offers quality content; how you need to get in on conversations on Houzz and Facebook and other social media platforms, etc. And that’s all still very true — if you want to get consumers’ attention, and if you want to get Google’s attention, you need to complete all of those key SEO activities. But if you’re a results driven person — that might not be enough for you.

It’s also no secret that the homebuilding industry is exceptionally competitive. Even if you’re implementing all of those great, whitehat SEO techniques, it’s possible that you’re still in tough competition with a number of builders in your area, and some big national names who have overarching clout online. With all of the noise, how’s a local builder to get ahead?

One of the answers is digital advertising.

It’s an attractive answer for a few reasons, but if you just made a face and thought “ew, I’m not paying for online advertising” just stick with me for a second.

Digital ads sell homes. There’s no getting around it. (We wrote a whole guide to digital advertising and outbound marketing, it’s that serious.) If you’re hoping to cut through the noise and put your home building company above the competition, you’re going to want to give digital ads serious consideration. Here’s why:

Benefits of Digital Advertising for Home Builders:

 

Easy to Use, Easy to Turn on And Off

When it comes to digital ads, whether you advertise on Google, Facebook, or even Bing, you have total control. This means if you’re trying to fill a development or a spec home, you can put the ad up for only exactly as long as it takes to sell. As soon as the homes are gone, you can take down the ads. That’s a lot easier than making a total website for your development, and then having to adapt or take it down after the development is full.

That control also means that if you need to save a little money, you can stop your ads from going out. If you know your ads don’t perform well on the week days, stop them Monday through Friday, and turn them on for the weekends. With digital advertising, you have total control.

 

Spend Only What you Want

In the same vein, you only spend what you want with digital advertising. You can create budget limits on each and every ad you create, no matter which platform you’re choosing. Daily limits are great if you only want to spend so much per day, or you can set overall campaign limits, and just let an ad run until it’s used up all of its spend.

The key benefit of digital advertising spend is that you’re only paying for the people who click on your ad. So, unlike traditional print ads, you’re not paying just for exposure. You’re paying for people who make the conscious decision to click on your ad, and are taken to your website, where you can gather their contact info.

 

Precise Targeting

Beyond the fact that you’re only paying for people who click on your ad, targeting options on digital ads are exceptionally specific. You can choose who gets to see your ad, based on age, demographics, interests, likes, even crazy things like job title and occupation. This means you can set your digital ads to go out to the people you know will be interested in, and can afford your homes.

This increases the success rate of your ad campaign, and decreases the money you have to spend to get qualified leads. Best of all, your digital ad campaigns put you ahead of your competition. Your houses, and your ad will show up above all the other homebuilders who aren’t advertising, meaning you get the first look from your target buyers.

How to Create Digital Ads that Sell Homes

At this point, it should be pretty clear why digital ads sell homes. They’re a cheap, effective, and precise method of advertising that sets you above your competition, and can target your key buyers. So now, how do you create effective digital ad campaigns that actually get the clicks?

 

Platform

The first choice to make is where to advertise. You can create digital ads for nearly any digital platform these days, but some will always be more effective than others. At this point, Google and Facebook seem to be the best bets for home builders.

 

Facebook Paid Ads

Facebook has one of the most intuitive targeting options available. You can so specifically choose the target audience for your ad that anyone who clicks on it is guaranteed to fit your target buyer’s profile. This seriously bumps up the effectiveness of your ad campaign.

What’s more, Facebook is highly visual, giving you the chance to show off your beautiful homes in an ad experience that seems relatively organic to the users. Most Facebook users are already looking for photos and visually appealing content. If your ad has great photos of your homes, you’re likely to see a lot of engagement, and photo ads do tend to perform best on Facebook.

 

Google Paid Ads (PPC)

Google is obviously the most well known platform for digital ads. It’s a great place to find those end-of-cycle buyers, who already know they want a new home, they know what they want it to look like, and they just need someone to build it for them.

Google is also a great tool in your toolbox because of the advanced metrics it provides. You’ll be able to tell which of your ads are doing well, and which aren’t, and most importantly, Google can help you discover why. As a result, you’re able to tweak and optimize each of your ad campaigns to ensure you’re spending the least amount possible for the greatest number of qualified leads.

Target to End-Of-Cycle Buyers

The best way to boost your ROI with digital ads is to write and deploy ad campaigns that target end-of-cycle buyers. These are the people who have already made the decision to buy a home. They’ve done research, they’ve decided how much they’d like to spend, now they just need to choose a builder.

Building ad campaigns that target these buyers is easy, if you know your target buyer well. Generally, end-of-cycle buyers are going to search for home builders in their area, and they’ll be looking for reviews of each candidate so they can make an educated guess about which builder is the best fit for their dream home. Bid on more specific keywords like “best custom home builder in Grand Haven, MI” or “craftsman-style homebuilder near me.” These are searches that will only be done by someone who’s legitimately looking to build a home in your area.

Use Demographics to Target your Ideal Buyer

We mentioned earlier the exceptionally advanced targeting options that both Google and Facebook offer. Use these as fully as you possibly can for effective, high ROI digital ad campaigns. You should know who your ideal buyer is first:

Do you build smaller, lower cost first homes for young couples just starting out?

Do you build custom dream homes for doctors and surgeons on the lake?

Do you build something in between, or something totally different?

Imagine the person you most often sell homes to. Are they young? Old? Female? Male? Employed at the local hospital or nearby manufacturing plant? Answers to each of these questions are demographics you can target when building your ad campaigns. The more specific your ads, the more qualified leads you’re likely to get. Remember though, if you exclude too many people from your ad campaigns, you might shrink the amount of engagement you see from that particular campaign.

Make Sure Your Ads Lead to a Landing Page

The final component of a successful ad campaign that gets you the qualified leads you’re looking for is a quality landing page. We won’t go into the nitty gritty details here, but what’s most important is that each of your ads send leads to a landing page. If you don’t have a landing page for your digital ads, you’re basically wasting money, because it’s your landing pages that will capture email addresses and other necessary contact info.

You use information from your landing pages to reach out and close deals, and without it, your ad will do little more than raise awareness for your brand — which is great, but not really the goal of a digital ad campaign that’s supposed to convert leads. Not every ad you create needs its own unique landing page, but each ad should connect to a landing page that’s relevant to whatever you’re advertising. Again, for more info check out this blog.

Digital ads sell homes. There’s really no question there. If you create intuitive digital ad campaigns that are well targeted to people who want the homes you’re offering, you can reach a wide range of qualified potential leads, using very minimal funds.

That said, digital ad campaigns can be easier said than done, so if you’re worried about building a successful campaign, or you’d like a bit more help getting started, don’t hesitate to get in touch with the team at Evenbound. We’re digital ad experts, and we’re happy to offer a few getting-started tips, or even help handle your ad campaigns for you — just let us know what you need. 

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8 Bad Email Marketing Habits that are Killing Your List

8 Bad Email Marketing Habits that are Killing Your List

8 Bad Email Marketing Habits that are Killing Your List

Love it or hate it, email marketing delivers results, especially when done properly. In today’s world of ever changing technology, email has remained relatively constant as a great, mostly unobtrusive way to get consumers’ attention. The consumer gets the information they’re looking for delivered right to their inbox, and we marketers get leads, and metrics on which email campaigns are delivering results, and which need more help.  

In today’s fast-paced world of electronic communication, email marketing remains one of the most effective outbound marketing tools available to get your brand in front of interested eyes — but it’s still an art form. The average consumer gets hundreds of emails a day. Many have multiple email accounts — one for personal use, one for work use, and maybe even one for “spam” like their coupons and sales alerts. That makes it tough for marketers to get ahead, and it means your email marketing game has to be on point, at all times. So, if you’ve noticed a recent uptick in “unsubscribes” here are a few things that you might be doing wrong, and what you should be doing instead:

#1 Unsegmented List

If you’re email marketing to your entire list with the same emails, you’re going to lose subscribers.. Today’s consumers are particularly sensitive to irrelevant sales pitches, which is why it’s so important to segment your list based on consumer wants, needs, and demographics.  

Let’s say you’re a homebuilder who does new builds, renovations, and works with realtors to sell developed homes. When you send an email out to your entire list about a home you recently renovated, only one third of your list is going to care.  The other two thirds of your email marketing list, homeowners looking to build a new home, and realtors looking to partner with you to sell a new home, your email is not applicable. They don’t care about renovations, so they’re going to delete your email.

Worse, they might start to think that “this is a builder who doesn’t care about what I’m looking for, so I no longer see the value in subscribing to this newsletter. ” Herein lies the benefit of email marketing segmentation. You can send that awesome home renovation to subscribers you know are interested in renovating, and send your full-build subscribers information that’s more relevant to them. That way, everyone is happy. Sure, you sent out an extra email, but you’re more likely to get a better response rate from emails that are precise and relevant, than blanket emails that go out to your entire subscriber list.

#2 Not Testing Your Emails

People pay attention to details. If your emails aren’t functioning properly, if you commonly misspell words, and often forget to include links, your subscribers will notice. It’s important that you test every single email you send out, before you send it.

Today’s consumer will move on in the blink of an eye if the link they wanted to click on doesn’t work — and that’s a big miss for you. A simple test before you send out emails to your various segmented lists can save you a lot of trouble, and maybe even win you one or two more sales. Don’t forget this very important step in your email marketing strategy. Even if it feels like you’re running out of time and you just want to press the send button — give it one test before you send it out. It’ll help maintain your authority, and a well made email can help many consumers convert to leads.

#3 Sending Too many Emails

Almost every consumer hates spam. No one wants to go through their inbox every day and clear out hundreds of spammy emails. Unless you’re an e-commerce site with a new sale every day, you shouldn’t be sending out more than one email a week. If you’re in an industry with a longer lead time, like manufacturing and home building, you might want to cut your emails down to just a few a month.

Remember that when it comes to inbound marketing, consumers prefer quality over quantity. Minimize the number of emails you send out, and make sure the ones you do send out have worthwhile, high-quality information that people will actually be able to use. The better your content, the more likely people are to read it, and the more likely they are to click through to your site.

#4 No CTAs

If you don’t include CTAs in your emails, you’re seriously missing opportunities. The point of email marketing is to draw some of those potential clients into your website, and into your sales funnel. The only way to make that happen is to give them a way to get to your site. A click through button, a call to action, or a “get your free consultation today” button can work wonders, and will boost the number of digital leads you see, especially if you’re putting out quality content that’s relevant to each specific segment of your list.

#5 No Unsubscribe

If you email market, you have to have an unsubscribe button. Besides the fact that it’s the law, most consumers abhor being trapped in an email subscription that they can’t get out of, and aren’t likely to subscribe in the first place if the know it will be difficult to get out.

Try not to hide the unsubscribe button either. As tempting as it may be, the average consumer is likely to give your company more respect if you continue to give them control over the communication they’re getting from you. And really, you don’t want to be sending out emails to people who don’t want them, and don’t care — it’s a waste of everybody’s time.

#6 Sending Unsolicited Emails

In a similar vein, don’t send unsolicited emails. If someone hasn’t expressly signed up for your newsletter, or given you their email address, don’t email them. Again, you don’t want uninterested consumers subscribing to your newsletter, because it’s really only going to interfere with your metrics. If they don’t have an interest in your product, and never will, it’s not worth it to keep shouting at them about this really awesome product you’re selling. That’s called push marketing, and it’s so 1994.

#7 Sending at the Wrong Time

If you’re sending your emails out to your subscribers at the wrong time, you might not be seeing the kind of engagement you were hoping for. Again, most consumers are inundated with emails constantly, from spam to work emails, and if you send at the wrong time, it’s easy to get lost in a sea of “final sale” “This is your last chance” emails that no one actually wants to read. So, pay attention to your subscribers’ habits.

When do you get the best engagement, and when do your emails slip through the cracks?

The best time to send an email varies for every business, depending on what you’re selling, and who you’re selling to, so it’s just a matter of observing the metrics, and choosing a time to send an email when you have the best possible chance of getting read.

#8 Not Measuring your Success

The absolute best way to kill your list when you’re email marketing is to never look at your metrics. Every email marketing tool provides some level of metric reporting for a reason — so you can evaluate how well your outreach is doing, and what your ROI is. If your emails aren’t generating any results, you need to try something different. On the other hand, if the emails you send out at 3pm on Thursdays are seeing remarkable engagement, that’s something you need to know so you can keep doing it.

To have a successful email marketing strategy, you need to look at the data, and often. The more informed you are about the hits and misses of your email marketing campaign, the more prepared you’ll be to succeed in the future.

Email marketing is a key aspect of any digital marketing or inbound marketing strategy. If you’re having trouble segmenting and getting your list just right, give us a call. We’re email marketing pros, and we’d be happy to help!

If you’re not ready to chat just yet, check out our Smart Ass Guide to Inbound Marketing. We promise you won’t be disappointed — or at the very least, you won’t be bored.

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What’s the Inbound Marketing Funnel Anyway?

What’s the Inbound Marketing Funnel Anyway?

What’s the Inbound Marketing Funnel Anyway?

Here at Evenbound, we’re always talking about inbound marketing. It’s kind of our thing, so you’ll notice most of our blogs talk about how your inbound marketing strategy can attract more clients, produce more leads, and boost your ROI. What we only occasionally talk about, however, is what exactly the inbound marketing methodology is. While HubSpot used to describe this methodology using the inbound marketing funnel, that’s recently given way to a less-complicated inbound marketing flywheel. 

If you’re new to inbound marketing, or just aren’t quite sure what the terms mean, then this is the blog for you! We’re going to break down the basics of the inbound marketing funnel and compare them to the new inbound marketing flywheel:

What is the Inbound Marketing Funnel

Also known as the inbound marketing methodology or inbound flow chart, the inbound marketing funnel looks like this:

The inbound marketing funnel refers to where a lead is in their process of choosing your company over the competition. If you’re familiar at all with the generic sales funnel, or buyer’s journey, the inbound marketing funnel offers a similar way of looking at things. The inbound marketing funnel labels clients with a different title based on how interested they are in what you have to offer — so you know what types of content to send them, and when. 

  • Strangers – Consumers who don’t know about your brand or your company. 

  • Visitors – Strangers who come to your site and learn a bit about your company

  • Leads – Visitors who have progressed further into your site, and eventually give you their contact information. 

  • Customer – Leads who convert into customers by purchasing your product or service.

  • Promoters – Customers who are delighted by your continued efforts to make sure they have everything they need, and who are so pleased with your company and your service that they love telling their friends and family about you.

While it’s fairly easy to understand these 5 stages of the inbound marketing funnel, especially as they line up with the old, traditional sales funnel, HubSpot has recently transitioned to a flywheel model instead. 

Bear with me for a second, I promise the flywheel is a little less complicated to understand. 

What is the Inbound Marketing Flywheel?

The inbound marketing flywheel offers an easier way to conceptualize how customers feed growth. Instead of thinking of each individual customer making a journey from the top of the funnel to the bottom of the funnel, and then dropping out, the flywheel offers a more holistic look. 

Customers are a driving force for any business, and the flywheel illustrates that. Take a look at what HubSpot has to say about replacing your funnel with a flywheel

Instead of focusing so much on pulling customers through a funnel and forgetting about them, the flywheel puts the focus on customers at all times, relating to them in three different ways: 

  • Attract: Pulling in strangers to your website and brand. This stage is also used to illustrate the process of attracting existing customers with a new content offer, product, upgraded service, etc. 

  • Engage: How you interact with those customers, leads and prospects. Sending the right message, to the right person, at the right time is a great example of how you engage with people in your flywheel to close more deals. 

  • Delight: What you do to keep those customers in your flywheel. Excellent customer service, personalized follow-up and check-in emails, and even rewards programs are great ways to delight your existing customers and turn them into promoters.

To keep your flywheel spinning, you should be attracting, engaging, and delighting all at the same time, rather than just focusing on one small piece of the pipeline. Click To Tweet And when you focus on retaining the customers you’ve already worked so hard to convert, your flywheel spins even faster. 

#1 Attract

Perhaps the most difficult-to-target are strangers. Strangers don’t know you from Adam, which means it’s your job to somehow catch their attention. In today’s oversaturated world, consumers are constantly barraged by advertisements and non-relevant content that makes your job just that much harder.

It’s important to attract key buyers that you know want or need your product or service, and the best ways to do that are:

Social Media Advertising

Social media platforms, like Facebook, Instagram, and LinkedIn have super powerful advertising capabilities. When you put out an ad on social media, you can choose exactly who sees that ad, from age to occupation and even to what type of content they “like”.

Basic like campaigns or simple banner ads are cheap, and they’re one of the best ways to get your name out there. That is the point of this stage of the flywheel, after all. 

Since you’re marketing to strangers, the first step is introducing yourself. Your goal for the attract phase is to increase your awareness, which means you need to look for social media advertising campaigns that can get you plenty of impressions. 

Clicks are great, but most people won’t click on your ad until they’ve seen it a few times, or they’ve heard about you somewhere else. For consumers at the stranger level of the inbound marketing funnel or flywheel, focus on ads that cast a wide net, and get your name out there. 

Attract Qualified Visitors with Google Ads

Another paid way to introduce your site and company to strangers is to invest in Google Pay-Per-Click Ads. If you think about it, most people looking for information are going to search Google before they do anything.

From there, they’ll make their decisions based on the results they get. If you’re the first to pop up, even as an ad, that’s a major step to brand recognition, and getting someone to click through to your site. Check out this blog for information on optimizing a PPC campaign, and see this one for more information about what PPC actually is

Attract Organic Traffic with SEO

Another key way of making yourself visible to strangers is ensuring you have impeccable SEO. Search engine optimization is the process of making your website highly visible to search engines. The more search engines like your site, the more likely they are to show it to consumers. 

Improve your SEO, and you’ll improve your online search engine ranking. The higher you show up in rankings, the more eyes you’ll get on your site, which means more strangers turning into visitors. Best of all, SEO is free. No paid ads here!

Improve your SERP Rankings with Blogs

Another key, free way to attract strangers is to start a blog. The more you blog about topics that are relevant to your target buyer, the more of an authority you’ll become in the industry. 

When you’re the company everyone turns to for information about the next big thing in your industry, you’re also the first company they recognize, think of, and then buy from once they get around to making a decision. 

Create blogs that are interesting, relevant, and content rich. Don’t just write listicles every month, try to put out some deep content that answers questions and proves useful for your target buyer.

The more content you have out there, and that’s promoted on your social media platforms, the more consumers you’re speaking to, and the more likely they are to come to your site to see what you have to say. 

#2 Engage

Visitors are strangers who’ve made it to your website. They want to learn a bit about you, and see what it is your company has to offer. Once they make it to your site, your goal is to engage with them. Learn what they’re looking for and what their pain points are, so you can nurture those leads with personalized marketing that provides the solutions they need. 

Here are a few ways to engage with visitors in a meaningful way that keeps them interested in your company:

Content Offers

Content offers are often put on websites in the form of gated content. Gated content is content that requires an email address and name to access it.

It is a key way for any inbound marketing agency to pull potential clients and visitors through to the lead stage of the funnel. Offer up some amazing, in-depth content that you know your key buyer just wouldn’t be able to resist, and simply ask for their email address in return for the downloadable PDF. Once you have their email, that visitor becomes a lead, and you can target them in other ways. 

Today, it’s becoming more popular to leave those content offers ungated. This is a more natural, seamless engagement for your customer. You can still offer up a PDF version of the content in exchange for an email, which means you’re still getting the info you need, but you’re guaranteed a qualified lead when you do get their contact information. 

Remarketing

Engage with visitors outside your website with remarketing campaigns. Extremely effective, these campaigns most often show up on Facebook, Instagram, and Google, and remind visitors they looked at while they were on your website. 

If they added a pair of shoes to their cart, but bailed before making it to checkout, a remarketing campaign will show those shoes on other sites they frequent, like Facebook and Google, and remind them of the purchase they almost made. 

This is a great way to get visitors to come back to your site, where you’ll have another chance to engage with them and further nurture that lead until they’re ready to make a purchasing decision.

In-depth Content

Longer, more in-depth content is a key way to engage with and nurture a lead until they’re ready to make a purchasing decision. Leads in the “engage” phase have a lot of questions. They’re considering the best options to solve their pain points. 

By providing answers to their questions, and by providing as much detail as they can stand, you’re assuring them that your product really is that great, and you’re eliminating any fears of buyer’s remorse they might have. 

Create thorough content that genuinely helps them make a decision and stay away from the b.s. — consumers can smell it from miles away. 

Calls-to-action

If you want someone to make a purchase, you have to make it easy for them. Make it super obvious how a lead or prospect can purchase your product or service with calls-to-action. 

Whether they need to simply checkout, or call your office, or fill out a form, calls-to-action can get them there. These colorful buttons are everywhere these days, and they’re perhaps the best tool to convince a lead to convert. Make it easy for leads to buy or pick up the phone, and they will.

#3 Delight

Finally, after a long journey through the inbound marketing funnel, you’ve converted a lead into a customer. They’ve made a purchase, and now you can wipe your hands of them. 

Not so fast! 

This customer can be useful to you. More than that, who’s to say they won’t buy from you again? Customers who are delighted by your helpful service can become your best promoters. 

They’ll leave 5 star reviews, tell their friends about you, and share all your posts on social media. Be good to those customers, and they’ll be good to you. (It’s way cheaper to retain customers than it is to go out and find a brand new one, too.) Here’s how to help them out. 

Email Marketing

After someone’s made a purchase, don’t just forget about them. Send them emails about add-on products or services they might like now that they have your other offering. If you sell something that pairs really well with that purse they bought, let them know! 

The more customized and tailored your follow-up emails, the more likely they are to purchase again. Another good way to turn your customers into promoters is to ask them for reviews after they’ve received their product. 

A simple “how did you like your socks?” email, with a link to write a review on your site or on Google can go a long way in boosting your reputation, and making it easier for the next consumer to convert to a sale. 

Exclusive, personalized messaging

People love to feel like they’re getting the inside scoop. If you have a newsletter that’s exclusively for people who have purchased an item or service, and if you offer occasional exclusive deals, people will start to talk. The better you take care of those existing customers, the more they’ll tell their friends about you, which will start that inbound funnel all over again. 

The inbound marketing funnel and the inbound marketing flywheel were both designed to make it easy for you to align and optimize your sales and marketing teams. 

If you notice you’re getting plenty of site traffic, but visitors seem to drop off before offering up their email address, start focusing on more valuable content, and maybe consider remarketing. 

The inbound marketing methodology offers an easy, clear way to attract, engage, and delight your leads and customers — keeping your flywheel spinning as quickly as possible. 

We know this is a lot of talk, and it’s not always as simple to implement an inbound marketing strategy as it might seem. If you’re looking to move into pull, inbound marketing methods, but aren’t sure how, let’s chat! A simple one-on-one conversation might answer more questions than you’d think. 

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Professional Photography Sets Home Builders Apart Online

Professional Photography Sets Home Builders Apart Online

Professional Photography Sets Home Builders Apart Online

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If you want your home building company to stand out online, professional photography is the first step. Your buyers are already online, and as they’re flipping through photos of houses on Zillow and Trulia, you want them to stop on your property. How do you impress them? With awesome, high-quality photos of your amazing work. If you’ve been considering professional photography for your home building company, but just aren’t sure it’s worth the investment, here’s what you need to know:

Why Should your Home Building Company Hire a Professional Photographer?

Professional photography is an absolute must when you’re building out a professional home builder website. Whether your website already exists and you’d like to update, or you’re thinking about getting a website for your company, one thing you definitely shouldn’t skimp on is photography. And really, it makes sense — most people buy a house because of the way it looks. Sure, most people want a home that’s structurally sound, but 9 times out of 10, the real deciding factor is what it looks like. Professional photographers are a must for any home builder looking to drive quality digital traffic, and here’s why:

Draw in More Qualified Buyers

The better your pictures look, the more quickly people will convert. If you’re putting your best foot forward online — on websites like Trulia and Zillow, as well as on your own website — it’s easier for potential buyers to picture what their own lives will look like in your houses, which makes it easier for them to pick up the phone and call.

Highly Shareable on Social Media

Another great benefit of high-quality home photos is they’re highly shareable on social media. People on almost every social media site — from Pinterest to Facebook — love a great photo of a breathtaking home. And if they really like your photo, then they’re likely to share it, which means your home makes it onto more people’s social media feeds. This expands your digital reach, and can help increase the number of qualified leads you have calling in, as it simultaneously expands how many followers you have on social media.

They’re More Attractive

The bottom line is that a high-quality photo is simply more visually attractive than a grainy photo someone took with their smartphone. Consumers love to look at really beautiful homes, and professional photography ensures your homes fit in that category. With professional photography, you ensure your business, and your brand, appear visually attractive and professional across all platforms. This is key for home builders, especially if you’re trying to break into a higher price point. Professional photography can convey the class and elegance you need to represent to attract buyers willing to make a larger investment.

So, it’s pretty clear why professional photography is so great — it positions your company as a professional, high-quality builder who can put out elegant homes — but how do you hire a professional photographer you can trust to convey that vision of elegance?

Hire an Architectural Photographer

First and foremost, it’s important to hire a photographer who has experience with architectural photography. There are tons of photographers out there who have experience doing work for realtors and housing developers, so be sure to choose someone who knows how to do the photography you need. Taking photos of houses is a little bit different than taking family portraits, and an architectural photographer will know just what to do to ensure your staged houses look like someone’s future home.

Investigate Lighting

Before you hire any architectural photographer, be sure to look at the portfolios of some of your top candidates, and pay special attention to the lighting in their sample photos. Does the lighting they’ve used make the homes look larger, or smaller? Does the light seem warm and inviting, or too dark on the edges, and overexposed in the center? Quality lighting is absolutely key in architectural photography.

Many homes are much bigger than the lens can capture, so quality photographers know how to play with the light, and add in additional lighting in places with really high ceilings, so the home doesn’t look smaller than it actually is. Be sure to take a good look at your professional photographer’s portfolio before finally making a hiring decision.

Know Your Rights

The last thing to do before finally hiring your photographer is to know your rights. There are tons of different intellectual property and copyright licenses you can purchase from your photographer, but it’s good to know that most home builders usually don’t need exclusive rights. If you think about it, you’re probably only going to use the photos you have taken for a year or so, until you sell the house you’re advertising.

So, it doesn’t really make sense to purchase all the rights to every photo you have taken (it can also be very expensive). Talk to your photographer about purchasing the temporary rights to the photos he or she takes of your homes. That can be much cheaper, and then you won’t have to keep paying for those photos long after you have a use for them.

High-quality photography is one of the key ways home builders can set themselves apart online. The homes you build are your product, and they’re your best advertising resource as well. If you invest money in making your homes look good, you’ll be investing in your company’s professional image. Best of all, you can share those photos to get people excited about the work you’re doing, and grow your digital following at the same time!

Still not sure where go with your home building company’s digital marketing strategy? Evenbound can help! We often work with custom home builders and home developers to boost online traffic, and increase ROI. Check out the case study below to see how we helped push one senior care residence to the top of the market:

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