The last time you wanted to know something, what did you do? There’s a pretty strong chance that you Googled it. That’s how we find out whether the actor in the show we’re watching was in that one movie and it’s how we find service providers when we need a new roof, the gutters cleaned, or an attorney. As a service provider, if you’re not taking advantage of your Google My Business Listing, you could be missing out on these opportunities.
What’s a Google My Business Listing?
When you search for something on Google and one of the top results is a business, the Google My Business Listing is what shows up on the right-hand side of the page with links for directions, website, etc. It usually contains photos of the business, the address, hours, phone number, and any reviews.
These listings are automatically created by Google based on activities like creating a website for your business, people checking in at your business, and information about your business on other sites. Because this information is being pulled from a variety of sources that may or may not be up-to-date or accurate—and because Google users can make changes to the listing without notifying you—the information there may be incorrect.
How can you take advantage of your listing?
The first step is to claim and verify your listing through Google. This allows you to have some control over the listing and ensure that the information on it is accurate. Go to https://www.google.com/business and complete the form there to claim and verify the listing.
Once you’ve done that, you can log in to Google My Business to manage the listing. There you can see if anyone has made updates to your listing and review those changes, giving you the chance to remove any info that is incorrect.
You can also add posts to your listing, which can serve as free advertisement. In the Google My Business dashboard, you can create these posts, which can include images, calls-to-action, and even links to your site. These posts are great for promoting sales, events, products, or good publicity that you’ve received.
A particularly useful feature for service-based businesses is the Booking button feature, which works with your integrated scheduling software to allow people to book appointments right from the listing. If you’ve ever booked a flight through Google, it works just like that. It’s super convenient, and it makes it so quick and easy for someone to become a customer.
Good reviews are also critical for service providers, and Google reviews are definitely influential to potential clients. You can ask satisfied clients to leave honest reviews for your business on Google, and if you’re managing your listing, you’ll be aware when false, malicious, or particularly negative reviews are made so that you can address them quickly.
Managing your business’s presence on Google is just one of the many ways you can use your online presence to reach new customers. If you’re interested in learning how digital marketing strategy can work for your service-based business, get in touch and let’s get started.
No one wants to hire a lawyer who they think will lose their case, they want a lawyer who can win. How do you demonstrate your law firm’s commitment to getting results for your clients and your winning record? Client success stories. How do you incorporate those success stories into your digital strategy? Keep reading.
Why Client Success Stories?
Everyone loves a good success story. There are hundreds of books, movies, and TV shows dedicated to showing successful people and their rise to the top. And while your stats for the percentage of cases won and average settlement amounts are compelling and interesting to clients, they don’t match the power of a success story. Humans are wired to respond to narratives, and we want someone, a real person or character, who we can root for and identify with.
How Do You Use the Success Stories?
A great way to capitalize on a big success is to write about it on your blog. Of course, there are some concerns with writing about real clients and lawsuits when it comes to privacy and what you’re allowed to disclose. You’ll want to anonymize the name of your client; one strategy is to just refer to them as “the client,” another is to use their initials. You should also omit the names of other parties involved (doctors, insurance agents, etc. ) and just refer to the companies or the position the party holds.
When writing a client success story, remember that it is a story. As such, use narrative techniques like setting the scene. Don’t start with the lawsuit, start with the inciting incident; in a workers’ compensation case, for example, start with the injury. And even though you’re not revealing the client’s name, make them seem like a relatable person, tell us that times were already tough for J.B. because his wife had lost her job, or that he had four kids under five to provide for. Doing this will allow the reader to become invested in the story. Include lots of detail so that readers can understand the situation (especially important if they’re going through something similar) and then explain how your law firm got involved: how the client found you, what actions you took to help the client, and the ultimate result.
You’ll also want to take into account SEO best practices when writing success stories for your blog. Ensure that you’re using specific keywords that play into your website’s overall keyword strategy and apply to the specific case. These will help people in similar legal circumstances to find the story and your site, which may prompt them to give you a call to discuss their potential case.
Client success stories are one good method for reaching potential clients online. There are a lot of other ways that you can enhance your digital presence and attract potential clients to your site. Interested in learning how? It all starts with a conversation. Schedule a talk with our President, John Heritage to see how digital marketing can work for your firm.
Manufacturing buyers are not going to the Yellow Pages to find suppliers anymore: they’re searching online. If you want those buyers to find your company, you’re going to have to show up in the search engine results, and to do that, your site needs to use SEO best practices.
Quick Refresher: What’s SEO?
SEO stands for search engine optimization. SEO practices are things that best allow search engines to crawl and understand your site, making sure it shows up as a result in relevant searches. SEO strategy involves how you structure the pages on your website, the keywords you use, how often you add and update content, and how content is tagged, among other things.
Why is SEO So Important for B2Bs?
Like we said earlier, the people who are looking for your products and services are looking online. And, unlike B2C products, traditional advertising doesn’t do much for B2Bs. Have you ever seen ads for washing machine screws or rearview mirror assemblies? Neither have we. While a brand of soda might appeal to a lot of people and draw a lot of attention, your products or services are targeted toward specific applications in specific industries, and you need to target those potential customers with your digital marketing efforts.
SEO for B2B manufacturers is what will help people find you, and more specifically, people who want what you’re selling. That’s because SEO entails strategically using the same words your ideal customers are using when they search—keywords. When you use the right keywords, people who are looking for the services or products you offer, even searchers who have never heard of your company or don’t remember your company’s name, will find you.
SEO draws more people to your website, and that is the best way to get your site higher in search engine rankings and to convert interested site visitors to sales leads. The higher your site ranks in the search engine results, the more likely it is that potential customers will see your site and navigate to it. Plus, internet users are savvy, and they are more likely to click on a top organic search result than a paid search ad.
Additionally, the content you create when you implement SEO practices like blogging will help you establish authority in your industry and build trust and credibility with future customers. If buyers appreciate and trust the information you provide them, they’re more likely to purchase from you.
Think it’s about time to start implementing SEO practices on your site? Evenbound can help! We’ve worked with a number of B2B manufacturers, and have delivered serious results. Check out this case study to see how our inbound marketing strategy can help you get on page one:
Do you know how clients are discovering your law firm? It used to be paper advertisement and literal word of mouth, but with the explosion of the internet and the digital space, all that is changing. It’s no longer bench ads and billboards that are bringing in new clients, it’s digital marketing.
Online searches are one of the top ways that people are finding service providers in every industry, and the legal field is no exception. As of 2017, 55 percent of people used online searching to find service providers. Think about the last time you needed something you didn’t have a regular service provider lined up for, like a car repair or landscaping. Chances are, you went straight to Google and searched for “Landscaping companies near me” or “Car repair in X city.”
When those outside of the legal profession need an attorney, they’re doing the same thing. Having a strong digital presence that makes use of SEO (search engine optimization), keywords that your potential clients are using as search terms, and paid search ads, which put your listing at the very top of the search results page, will get your firm found.
Once potential clients search for your services online, they’re going to check out your website. In fact, 58 percent of people mention websites as a factor in their process for finding a service provider such as a law firm. Having a website that looks like it was made at the dawn of the internet is going to make you look bad, as is one that is difficult to navigate, incomprehensible or hard to read and understand, or lacks the information they need about your services and how to get in touch.
Online Industry Articles
Fifty-three percent of people say that they’ve found service providers through online articles. That’s a huge segment of the population. If you’re already getting good industry press, that’s great, if that content is online, even better. Want it to reach future clients? You need to promote it on your website and on social media, otherwise, they might never see it.
Another way to take advantage of this trend is to create your own articles: write a blog. If you’re writing about the things your clients care about and the questions they have, such as “Do I need a lawyer for a DUI case,” “How do I file a workers’ comp claim,” or “How do I prove medical malpractice,” they are more likely to find you and to trust your advice enough to give you a call.
What people are saying about you matters, and your online reviews, whether on Google, Yelp, or anywhere else are factoring into potential future clients’ decisions about you. The online review is the new word of mouth, so ensuring that you provide excellent service to all clients and potential clients is essential to getting a good rating and preserving your online reputation. Satisfied clients will provide good testimonials, not only to the people they know, but to others online.
If you want new clients, you’ve got to reach them where they’re looking: online. That means having a robust digital presence and using digital marketing strategies. As professionals, you know a lot about your legal specializations, and you know the value of expertise. Let Evenbound put our expertise in digital marketing and web design to work for you. Contact us online or give us a call to get started.
Inbound marketing is one of the buzzwords in the marketing community, but to B2B manufacturers, who historically haven’t invested much in marketing, it’s unfamiliar. Inbound marketing is the new way to reach customers, and unlike traditional methods of advertising like print ads and TV commercials, it’s not just for B2Cs. Inbound techniques attract buyers who want, need, or are interested in your offerings to you when they want information about your products or services or are ready to make a purchase. Like the way that sounds? Then you need to hire an inbound marketing company.
What Do Inbound Marketers Do?
The goal of inbound marketing is to bring clients to you, bring them inbound, rather than having to reach out to them with outbound, interruptive marketing like traditional ads. So a large component of what inbound marketers do is create content that will attract clients to you, and most of this is online. First, they determine who your ideal client types are and what needs, questions, and concerns those ideal clients have. Next, they create a variety of types of content that address those needs, from your website page content to downloadable ebooks to blog articles to emails. Then, inbound marketers set to work promoting that content so that those potential customers can find it.
Why Do You Need an Inbound Marketing Company?
Short answer: because you’re experts in what you do, and they’re experts in what they do. Inbound and digital marketing is a complex field that is constantly changing, and if you’re not an expert marketer, there are a lot of ways you can go wrong and a lot of opportunities that you can miss out on. Inbound marketing is all these companies do, and they’re very good at it. They hire skilled content writers, web designers, search experts, and social media strategists who know exactly how to target the buyers and companies you want as customers. Have you seen how engineers write? Do you think prospects will want to read that? Yeah, we don’t either.
How Do You Choose the Right Company?
A good inbound marketing agency is going to practice what they preach and have a good online presence with strong content (*cough* humblebrag *cough*). They’ll have a history of working with B2Bs and industrial manufacturers, so they’ll speak your language, and they’ll also have case studies with hard numbers that prove how effective their marketing strategies are.
If you’re ready to take advantage of inbound marketing and the digital space, you need to contact a digital marketing agency, and we think it should be Evenbound. We’ve successfully helped B2Bs improve their websites, use paid search and PPC ads, increase website traffic, and, most importantly, bring in new leads and prospects. Get in touch to find out how we can do that for your company. Still want to know more about inbound marketing? Check out the case study below to see how inbound marketing and HubSpot helped this manufacturer get ahead of the competition: