98: What is an SLA?
Marketing in Minutes
Say it with us: service 👏 level 👏 agreement 👏. Not only is it the lifeblood of your sales-marketing alignment efforts, but it’s also a great way to set expectations with clients. One of our wonderful account managers, Kyra Muscat, is here to guide us through how to create one, and why.
Resource: The Ultimate Guide to Service Level Agreements (With Help Desk SLA Examples)
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