Our Work
Overview
Complete Apartment Care is a rental property maintenance and repair company that has been helping property managers streamline operations since 2010. They provide turnkey services—from painting and cleaning to repairs and installations—to keep properties move-in ready and running efficiently.
With 100+ jobs per day, even small inefficiencies quickly turned into operational bottlenecks.
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Industry: Rental Property Maintenance & Repair
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Location: Pensacola, Florida
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Size: 51-200 employees
200+ Historical Price Lists
Centralized and Automated
100+ Daily Jobs
Now Routed With Logic-Based Assignment
3 Core Systems
Fully Integrated (Hubspot, Zuper, Quickbooks)
The Challenge
Complete Apartment Care was scaling quickly, but their systems weren’t built to keep up.
Migrating from Zoho (CRM, FSM, Books) to HubSpot, Zuper, and QuickBooks—without a clear system strategy
Field service workflows were complex, manual, and slowing execution
No structured way to manage or apply pricing across properties
Inconsistent technician inputs leading to inaccurate billing data
Siloed teams causing miscommunication and operational friction
HubSpot Tools We Used
Marketing Hub Starter
Sales Hub Starter
Service Hub Starter
CMS Hub Professional
The Solution
Evenbound partnered with Zuper to design and implement a connected system aligned to how their business actually operates—bridging the gap between revenue and field service execution.
Built structured field service workflows in Zuper, including smart job assignment based on location and technician skill setCreated dynamic technician checklists to standardize data capture and improve billing accuracy
Centralized and automated 200+ price lists for consistent, real-time quoting
Implemented and configured integrations between HubSpot, Zuper, and QuickBooks
Delivered hands-on training and ongoing support to drive adoption across teams
The Results
The result was a connected system that improved data flow, standardized field operations, and enabled the team to scale more efficiently.
200+ historical price lists centralized and automated—eliminating manual lookup and inconsistencies
100+ daily jobs now routed through a structured assignment process based on location and technician skill set
Dynamic technician checklists implemented to standardize data capture and improve billing accuracy
5+ training sessions delivered (plus ongoing support) to drive adoption across teams
Standardized pricing logic applied across properties—enabling faster, more accurate quoting and invoicing
Built a scalable operational system that supports continued growth without added complexity
From The Client
“Our company, Complete Apartment Care, was needing to integrate HubSpot, Zuper, and Quickbooks (formerly using Zoho apps that were not meeting our needs). Hunter and Danae at Evenbound were incredible. They fulled implemented Zuper for us, and showed incredible knowledge with HubSpot as well. We'll definitely be working with them again in the future when we decide to build out our HubSpot even more.” ⭐⭐⭐⭐⭐
Nathan F.
General Manager
Build a System That Actually Supports Service and Growth
This project showcases how Evenbound helps service-driven organizations scale by aligning HubSpot, Zuper, and financial systems into a unified operational framework.
By aligning HubSpot as the system of record and having Zuper power field execution, Complete Apartment Care is well-positioned now to operate with greater clarity, efficiency, and control across the entire customer lifecycle.
Struggling with disconnected systems across sales and service?
Let’s replace disconnected tools with a system that actually works.
Talk to our team about HubSpot + Zuper implementation.