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Our Work

Scaling 100+ Jobs/Day: How Complete Apartment Care Streamlined Field Service with Evenbound + Zuper

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Overview

Complete Apartment Care is a rental property maintenance and repair company that has been helping property managers streamline operations since 2010. They provide turnkey services—from painting and cleaning to repairs and installations—to keep properties move-in ready and running efficiently.

With 100+ jobs per day, even small inefficiencies quickly turned into operational bottlenecks.

  • Industry: Rental Property Maintenance & Repair

  • Location: Pensacola, Florida

  • Size: 51-200 employees

200+ Historical Price Lists

Centralized and Automated

100+ Daily Jobs

Now Routed With Logic-Based Assignment

3 Core Systems

Fully Integrated (Hubspot, Zuper, Quickbooks)

The Challenge

Complete Apartment Care was scaling quickly, but their systems weren’t built to keep up. 

Migrating from Zoho (CRM, FSM, Books) to HubSpot, Zuper, and QuickBooks—without a clear system strategy

Field service workflows were complex, manual, and slowing execution

No structured way to manage or apply pricing across properties

Inconsistent technician inputs leading to inaccurate billing data

Siloed teams causing miscommunication and operational friction

HubSpot Tools We Used

marketing hub

Marketing Hub Starter

sales hub

Sales Hub Starter

Service Hub

Service Hub Starter

CMS Hub

CMS Hub Professional

The Solution

Evenbound partnered with Zuper to design and implement a connected system aligned to how their business actually operates—bridging the gap between revenue and field service execution.

Built structured field service workflows in Zuper, including smart job assignment based on location and technician skill set

Created dynamic technician checklists to standardize data capture and improve billing accuracy

Centralized and automated 200+ price lists for consistent, real-time quoting

Implemented and configured integrations between HubSpot, Zuper, and QuickBooks

Delivered hands-on training and ongoing support to drive adoption across teams

Team Looking at HubSpot Reports

The Results

The result was a connected system that improved data flow, standardized field operations, and enabled the team to scale more efficiently.

200+ historical price lists centralized and automated—eliminating manual lookup and inconsistencies

100+ daily jobs now routed through a structured assignment process based on location and technician skill set

3 core systems integrated (HubSpot, Zuper, QuickBooks)—creating seamless data flow across sales, service, and finance

Dynamic technician checklists implemented to standardize data capture and improve billing accuracy

5+ training sessions delivered (plus ongoing support) to drive adoption across teams

Standardized pricing logic applied across properties—enabling faster, more accurate quoting and invoicing

Built a scalable operational system that supports continued growth without added complexity

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From The Client

“Our company, Complete Apartment Care, was needing to integrate HubSpot, Zuper, and Quickbooks (formerly using Zoho apps that were not meeting our needs). Hunter and Danae at Evenbound were incredible. They fulled implemented Zuper for us, and showed incredible knowledge with HubSpot as well. We'll definitely be working with them again in the future when we decide to build out our HubSpot even more.” ⭐⭐⭐⭐⭐

Nathan F.

General Manager

Build a System That Actually Supports Service and Growth

This project showcases how Evenbound helps service-driven organizations scale by aligning HubSpot, Zuper, and financial systems into a unified operational framework.

By aligning HubSpot as the system of record and having Zuper power field execution, Complete Apartment Care is well-positioned now to operate with greater clarity, efficiency, and control across the entire customer lifecycle.

Struggling with disconnected systems across sales and service?

Let’s replace disconnected tools with a system that actually works.

Talk to our team about HubSpot + Zuper implementation.