Our Work
Overview
Pioneer Industrial Systems is an Ohio-based company that provides robotic and automated solutions that enhance workplace safety and efficiency. Evenbound implemented a custom HubSpot CRM solution for its team, transforming its ability to manage customer relationships, improve data management, and scale effectively.
- Industry: Manufacturing Automation
- Company Size: 250
- Location: Ohio
Sunset Inefficient ERP System
+50
Workflows to Automate Manual Tasks
+24,000
Actions Utilized in HubSpot in One Month
The Challenge
Absence of a CRM
Pioneer lacked a Customer Relationship Management (CRM) system and relied on outdated Enterprise Resource Planning (ERP) software, primarily focused on the Configure, Price, and Quote (CPQ) process rather than managing customer relationships and sales activities.
Overpriced and Underperforming Software
The ERP software they used was overpriced and lacked the necessary insights and functionalities, limiting sales growth and effective customer relationship management.
Data Management Issues
Their tech stack lacked the ability to manage orders and quotes, access up-to-date customer data, and track deals.
Hubspot Tools We Used
Marketing Hub Professional
Service Hub Enterprise
Sales Hub Professional
The Solution
CRM Implementation
We implemented a dedicated HubSpot CRM solution tailored to Pioneer’s needs, providing a robust platform for sales growth and effective customer relationship management.
Painless Onboarding
HubSpot Implementation Specialist, Hunter Burin, led the onboarding process and provided Pioneer's team with easy-to-follow training and technical support so they were fully equipped to leverage its features.
Data Integration
We integrated their ERP system with the new HubSpot CRM, ensuring smooth, regular data flow.
Tech Stack Consolidation
We eliminated their outdated software, reduced redundancies, and streamlined their processes.
The Results
Cost Savings From Unused Tools
By migrating to a dedicated CRM and eliminating reliance on their ERP system, Pioneer simplified their operations and reduced technology costs.
Enhanced Utilization and Sales Functionality
HubSpot’s user-friendly platform replaced Pioneer’s ineffective software. The HubSpot CRM provided their team with advanced tools to manage customer relationships, track sales progress, identify new opportunities, and drive sales growth.
Increased Operational Efficiency and Growth Potential
The HubSpot integration improved operational efficiency by automating manual tasks. We positioned Pioneer for scalable growth by allowing them to adapt to future needs and easily expand their capabilities.
