Skip to content

Our Work

From HubSpot Cleanup to Scalable CRM Optimization for Kaneka Probiotics

Kaneka logo

Overview

Kaneka Probiotics is the U.S.-based probiotics division of Kaneka Corporation. Kaneka Probiotics develops science-backed probiotic solutions designed for specific health needs, supported by an extensive private strain bank, patent protection, and a large database of human clinical trials for all ages. 

While the organization had already invested in HubSpot, years of legacy work and undocumented changes had turned the platform into a source of friction instead of value.

Kaneka partnered with Evenbound to clean, simplify, and standardize their HubSpot portal—creating a reliable foundation for long-term sales and marketing growth.

  • Industry: Probiotic Manufacturing

  • Location: Pasadena, CA 

  • Service Area: United States

~15

Active HubSpot Users

7

Department-Specific Dashboards

1

Clearly Defined Lead Qualification Pipeline

The Challenge

Kaneka Probiotics had already invested in HubSpot, but years of undocumented changes and legacy work had made the platform difficult to use, trust, and scale. Instead of supporting sales and marketing, HubSpot had become a source of friction and inconsistency.

The challenges included: 

Poor data hygiene, including duplicate records and inconsistent lifecycle stages

Broken or unused automation that provided little day-to-day value

No clearly defined lead qualification or deal progression process 

Inconsistent HubSpot usage across sales and marketing teams 

Limited confidence in reporting and funnel visibility 

shutterstock_2603261815

HubSpot Tools We Used

marketing hub

Marketing Hub Professional

Sales Hub Professional

Sales Hub Professional

The Approach

Establishing a Clean, Scalable HubSpot Foundation

Our team focused on cleaning, simplifying, and standardizing Kaneka’s HubSpot portal—creating a system the team could confidently use and build on long-term.

Key solutions included:

A full HubSpot audit to identify what to keep, rebuild or remove 

Data cleanup and lifecycle stage standardization aligned to a defined sales process 

Sales pipeline restructuring to improve lead qualification and deal visibility 

Rebuilding core workflows to support lead routing, follow-ups, and system hygiene 

Live team training sessions  to improve adoption and day-to-day usage 

Dashboard consolidation to provide clearer, department-level reporting 

Workflows-Kaneka-Case-Study-01222026

The Results

Together, these changes transformed HubSpot from an unreliable system into a clean, scalable CRM foundation—strong enough to support more advanced automation and reporting as Kaneka grows.

Standout results include: 

10+ new or rebuilt workflows supporting sales execution and CRM hygiene 

A clearly defined lead qualification pipeline 

1 simplified, standardized deal pipeline across sales 

Department-specific dashboards for marketing and sales visibility 

Improved consistency, confidence, and adoption across teams 

Plus, the engagement was successful enough to expand into an ongoing Team-as-a-Service (TaaS) partnership. Evenbound will continue to support Kaneka Probiotics with: 

  • Refining funnel strategy

  • Expanding marketing automation

  • Improving visibility into campaign and performance data

  • Ensuring HubSpot continues to evolve alongside the business 

  • And more 
Dashboard-Kaneka-Case-Study-01222026

Ready To Build a HubSpot Foundation That Scales?

If your HubSpot environment has potential but feels difficult to trust, manage, or scale, Evenbound can help. We specialize in simplifying complex HubSpot portals, clarifying ownership, and building systems your team can confidently run and evolve.