Elizabeth | March 06, 2023 | Hubspot
Marketing operations is sometimes referred to as MOps. It’s an umbrella term encompassing the team members, processes, and technology that power a business’s marketing strategy.
Marketing operations create a foundation that will support your marketing efforts and increase your business’s chances of success. By implementing specific systems and processes, marketers will be equipped to succeed at their jobs as best as possible.
MOps can be broken down into three major categories that contain everything you need to make your marketing work: people, processes, and technology.
- Marketing Managers
- Marketing Strategists
- Marketing Analysts
- Content Experts
- SEO Specialists
- Project Planning
- Marketing Research
- Plan Implementation
- Performance Analysis
- Data Management
- Customer Relationship Management Software (CRMs)
- Content Management System
- Social Media
Without the implementation of marketing operations, it would be substantially more difficult for marketing team members to complete their essential tasks. And what really makes MOps work for those team members is the group of people that manage the technical aspects and make sure that technology works seamlessly.
To put it simply, think of a marketing team as a racecar trying to make it to the finish line. The marketing operations acts as the pit crew. They’ll change the tires, put gas in the car, and service it as needed. Basically, they’re ensuring that all the equipment is in tip-top shape and supporting the vehicle. That’s how marketing operations works!
So, we think it’s pretty apparent why marketing operations is vital to any business. MOps offers a roadmap to success!
We’ve explained the overarching goal and job of marketing operations. But what does that look like on a daily basis? What specific roles and responsibilities are there within marketing operations? Here are some examples:
In the business world, there’s always lots of talk of “operations.” In a nutshell, operations is a way of saying how teams within a company function. If you’ve gotten this far into the blog, you know what marketing operations is. You might also know what revenue operations is and be wondering how the two stand up to each other.
If you don’t already know, revenue operations, also known as RevOps, is an organizational strategy that maximizes an organization's revenue potential by bringing all parts of a business together. The major difference between RevOps and MOps is that RevOps is focused on aligning teams across the entire company, while MOps focuses specifically on improving how the marketing team operates.
Marketing and revenue operations are in charge of crucial functions that will help your business grow. When they’re both utilized, they work hand-in-hand and make your success unstoppable! Many companies begin using MOps and then start the efforts of the RevOps program second.
Do you need help implementing a marketing strategy or learning how to start with MOps or RevOps? That’s where the Evenbound team comes in! We can’t get enough of this stuff, and we’d love to chat with you about it to discover how it could best work for your business. We're experienced in marketing operations (we're actively implementing MOps and RevIos for our team and our clients!), and we know how to help.